This is a translation of our Czech privacy policy (Zpracování osobních údajů). If the two versions differ, the Czech version applies.

1. Who processes your personal data

The controller of your personal data is Complex Recruitment Czech s.r.o., company ID (IČO) 21457832, registered office Francouzská 6167/5, 708 00 Ostrava-Poruba, Czech Republic (“we”). For questions about data protection, contact us by e-mail at info@complexczech.com or by phone at +420 608 658 848.

We process personal data under Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Czech Act No. 110/2019 Coll., on the processing of personal data.

2. What data we process and why

Enquiries by form, e-mail, phone or LinkedIn

When you write to us or call us, we process your first and last name, company name, job title if given, e-mail, phone number and the content of your message. If you fill in the form in our LinkedIn advertisement, LinkedIn passes on the data you submit in that form. We need this data to answer you and prepare an offer. The legal basis is steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).

We protect our forms against spam with Google reCAPTCHA, which evaluates technical data about your device and your behaviour on the page. The legal basis is our legitimate interest in keeping the website secure (Art. 6(1)(f) GDPR).

Clients

If you sign a contract with us, we process the contact and billing details of your representatives to the extent needed to perform the contract (Art. 6(1)(b) GDPR) and to meet our legal obligations, for example in accounting and tax (Art. 6(1)(c) GDPR).

News by e-mail

We send you commercial messages only with your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time using the link in the e-mail or by writing to info@complexczech.com.

Website visits and cookies

The website uses necessary cookies without which it does not work. We use analytics and advertising cookies (Google Analytics and Google Ads) only with your consent. You give or refuse consent in the cookie bar and can change it in the cookie settings at any time.

Without cookies and without personal data, we count how many visits and contact clicks (phone, e-mail, form) come from each source, for example from search or from ads. We store only daily totals from which no one can be identified. The legal basis is our legitimate interest in evaluating how well the website and our ads work (Art. 6(1)(f) GDPR).

3. How long we keep the data

  • Enquiries that do not lead to cooperation: 3 years from the last communication.
  • Client data: for the duration of the contract and then for the period required by law (accounting records 5 years, tax documents 10 years).
  • Data processed on the basis of consent: until consent is withdrawn.

4. Who we share the data with

We do not sell your data. We share it only with processors who help us run our services, and only to the extent necessary: our web hosting provider (WEDOS Internet, a.s.), our e-mail service provider (Microsoft) and Google (reCAPTCHA form protection and, if you consent to cookies, Google Analytics and Google Ads).

If it is necessary to handle your enquiry, we also share the data with our recruitment team in Manila, the Philippines. For transfers outside the European Union we use the standard contractual clauses approved by the European Commission.

5. Your rights

You have the right to access your data, to have it corrected or erased, to restrict processing and to data portability. You can object to processing based on legitimate interest and withdraw your consent at any time. Just write to info@complexczech.com; we will reply within one month at the latest.

If you are not satisfied with how we handle your request, you can file a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, uoou.gov.cz.

6. Security

The website uses encrypted communication (HTTPS). Only authorised employees bound by confidentiality have access to personal data.

Last updated: November 2026.